Hello, I’m Tonia.
I’m Chief Operating Officer at ISI.

Tania leads and serves with a passion for operational excellence and a dedication to fostering strong, collaborative teams. Tonia plays a key role in driving ISI’s mission to deliver tailored, results-driven strategies for small to medium-sized businesses by setting and leading by the ACE philosophy (Achieving Client Excellence) which is a top down model where the team strives to deliver value to the client. Tonia believes that if the business focuses on the client and what they need to succeed, it will help ISI.

As a key member of ISI’s executive team, Tonia manages the company’s operations with a client-focused approach. Her driven and customer-oriented leadership ensures that ISI consistently delivers innovative solutions to clients in areas such as sales and marketing analysis, strategic planning, and productivity enhancement. Her ability to quickly identify inefficiencies, decisiveness, think creatively, streamline operations, and build cohesive teams has solidified ISI’s reputation as a trusted partner for business growth and success.

Tonia’s pride in ISI’s talented team shines through in her leadership. ISI’s culture of continued learning, collaboration, and inclusiveness is a direct reflection of the example that she sets daily. Her collaborative style and focus on continuous improvement have been instrumental in ISI’s growth and the success of its clients.She is committed to nurturing a positive and supportive environment, empowering every team member to contribute to the company’s shared vision of excellence. She leads with purpose believing that the most valuable asset at ISI are its people.

Under Tonia’s leadership, ISI remains determined in its mission to help businesses thrive by providing strategies that enhance productivity, maximize profitability, and achieve long-term success. Her tireless commitment to excellence and innovation makes her an invaluable leader and trusted advisor for businesses looking to reach their full potential.